Privacy policy
The purpose of this privacy policy
The purpose of this privacy policy is to inform users of our site of the personal data we will collect and the following information, where applicable:
- The personal data we collect
- Use of collected data
- Who has access to the data collected
- Site users’ rights
- Site cookie policy
This privacy policy operates in parallel with the general terms of use of our site.
Applicable laws
This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.
For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find inconsistencies, we will modify our policy to comply with the relevant law.
Consent
Users agree that by using our site, they consent to :
- the conditions set out in this privacy policy, and
- the collection, use and storage of the data listed in this policy.
Personal data we collect
Automatically collected data
We do not collect any data automatically on our site.
Data collected non-automatically
We may also collect the following data when you perform certain functions on our site:
- First and last name
- Phone number
- Vehicle type
This data may be collected using the following methods:
Submission form
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without informing you first.
How we use personal data
Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.
The data we collect when the user performs certain functions may be used for the following purposes:
- Communication
With whom we share personal data
Employees
We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.
Third parties
We may share user data with the following third parties: Marketing agency
We may share user data with third parties for the following purposes: Contact form
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other disclosures
We undertake not to sell or share your data with third parties, except in the following cases:
- if required by law
- if required for any legal proceedings
- to prove or protect our legal rights
- to purchasers or potential purchasers of this company in the event that we seek to sell the company
If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
How long we store personal data
Personal data is kept for as long as is necessary for the purposes for which it was collected, or to comply with our legal obligations. Once this period has elapsed, the data will be securely deleted.
How we protect your personal data
To protect your security, we use transport layer security protocol to transmit personal information within our system.
All data stored in our system is well secured and accessible only to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s dismissal.
Although we take every reasonable precaution to secure our users’ data and guarantee their protection, there is always a certain amount of risk. The Internet as a whole can sometimes present vulnerabilities, and it is therefore impossible for us to ensure absolute security of user data beyond what is reasonably achievable.
In the event of a security breach affecting your personal information, we will inform you in accordance with legal obligations and take the necessary measures to limit the risks.
Minors
For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.
Your rights as a user
As a user, you have the right to access all personal data that we have collected about you. In addition, you have the right to update or correct any personal data in our possession, provided that such correction or update is acceptable under the law.
You also have the right to object to the collection and use of your personal data, subject to legal obligations.
You may choose to withdraw or modify your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have informed us within a reasonable period of time.
How to modify, delete or contest collected data
If you would like your information deleted or amended in any way, please contact our Privacy Officer here:
Diala Zinati
info@reservationdelta.com
(514) 549-1772
Witness policy
A cookie is a small file stored on a user’s hard disk by a site. It is used to collect data about the user’s browsing habits and interactions with the site.
We use the following types of cookies on our site:
- Functional cookies
We use them to remember any selections you make on our site, so that they can be saved for future visits. - Analytical cookies
This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site. - Targeting cookies
These cookies collect data about how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.
You can choose to be notified each time a cookie is sent or disable cookies altogether by modifying your Internet browser settings. However, please note that this may affect certain site functionalities and diminish the quality of your user experience.
Third-party witnesses
We may use third-party cookies on our site for the following purposes:
- Monitor user preferences to tailor ads around their interests.
Modifications
This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our privacy policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by e-mail of changes to this policy.
Contact
- If you have any questions, please don’t hesitate to contact us at
(514) 730-5067
s.manelli@videotron.ca
3877, rue Pascal Gagnon, Terrebonne, QC J6X 4J3
You can delete cookies already stored on your computer. For example:- with Internet Explorer (version 10), you need to delete the cookie file manually (you can find instructions on how to do this here);
- with Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, and “Privacy”, then selecting “Use personalized settings for history” and clicking on “Show cookies”, then on “Delete all cookies”; and
- with Chrome (version 29), you can delete all cookies by accessing the “Personalize and control” menu, then clicking on “Settings”, “Show advanced settings” and “Delete browsing data”, then “Delete cookies and module data from other sites” before clicking on “Delete browsing data”.
- Deleting cookies will have a negative impact on the use of many websites.
Effective date: December 11, 2024